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Location: 

Atlanta Main, US

Title:  Customer Service Representative

Customer Service Coordinator

Kemira is a global company providing chemicals and expertise to operations around the world. We are committed to being our customers’ first choice by bringing sustainable value through improved product quality, better process and resource efficiency. We offer a result-oriented and collaborative culture that empowers you to drive excellence and innovation with a major impact on the future. If you have the right mix of curiosity, a drive for excellence and an innovative mindset, we want to talk to you.

We are looking for an individual to be responsible for order entry, delivery processing, and transportation planning and billing as well as customer problem resolution. Create sales orders in SAP. Act as liaison between all parties to ensure that the customer’s requirements are properly communicated and executed. Maintain customer files with back-up documentation for sales orders (order script, order confirmation, order change requests). Coordinate and schedule transportation for each order to make sure all shipping requirements are met.

 

What we offer

  • Great opportunities for personal and professional growth
  • Increasing your abilities and skills in various area
  • Employment in a stable company with an established position in the market
  • Attractive benefit package
  • Great, multicultural and positive working environment

 

What you need

  • High school diploma or equivalent; four year Bachelor degree beneficial
  • Minimum of 5 years’ experience in customer service.
  • Transportation scheduling experience highly recommended
  • Knowledge of ATP, MRP processes.
  • Solid computer skills, including MS Office Suite
  • Experience in SD module of SAP, including sales order processing, logistics execution and billing, strongly preferred
  • Knowledge of INCOTERMS (International Commercial Terms) preferred
  • Strong interpersonal skills, ability to work in a rapidly changing work environment with a high degree of flexibility.
  • Problem solving, analytical, strong judgment and decision making skills
  • Creativity and Innovation

 

Find the right mix of experiences and opportunities at Kemira

 

Please apply with CV, cover letter and salary expectation no later than September 1, 2019 at kemira.com/careers

Kemira is an equal opportunity employer

 

 


Nearest Major Market: Atlanta