Strasbourg, FR
Title: Field service technician, P&P, France
Field Service Technician, P&P, France
Kemira is a global company providing chemicals and expertise to operations around the world. We are committed to being our customers’ first choice by bringing sustainable value through improved product quality, better process and resource efficiency. We offer a result-oriented and collaborative culture that empowers you to drive excellence and innovation with a major impact on the future. If you love working with sales, marketing and project management we want to talk to you.
We are currently looking for a technician for our FCS (Field Customer Service) function located in the North-East of France. You will work as a team with competent salespeople. You have direct contact with the customer and the seller. The role of a technician is very sociable and your duties will cover a wide area such as laboratory scale evaluations/support and large scale experiments for optimization of different input chemicals, optimization of water treatment, process mapping, basic equipment maintenance, chemical filling and much more.
The service covers travel within France, mainly in the immediate region. Depending on the current project, overnight stays elsewhere may also be relevant.
Main job role:
- Provide technical product support to design and implement products and services. Prepare basic technical documentation, field and case studies and routine testing to assist in the operation, maintenance and ongoing development of the system and application.
- Respond to routine inquiries from the organization's sales force or customers on technical aspects of the organization's products and services.
- Follow specifications and solutions to configure systems and applications that meet customer needs.
- Develop skills and knowledge of the organization's products and services by working closely with a more experienced specialist or member of a sales team.
What we offer:
- A job where you have the opportunity to work on technical issues related to the customer
- An attractive package including a discretionary bonus and benefits.
- A challenging, interesting and varying tasks with training and development
- A role that allows you to grow our business and learn from an experienced and professional team of sales representatives
- Long term contract, 35h per week + RTT
What you need:
- BAC+2, Diploma equivalent to BTS/DUT with a focus on chemistry or papermaking and/or a strong background in working with process chemicals/laboratory work.
- Computer literate with a working knowledge of Microsoft Office packages/SAP
- Ability to work creatively and constructively as well as willing to take responsibilities, flexibility and good collaboration skills
- Motivation and ability to solve problems and has an area of competence that covers both practice and theory
- Fluen in English (TOEC B2)
- Fluent French speaking
- Driver license (B category)
The preferred location for this position is North East France and the person will work remotely from home
Find the right mix of experiences and opportunities at Kemira
For more information, please contact Bruno Dautresme at bruno.dautresme@kemira.com
If you are interested to take on this challenge, please apply via Kemira Careers with CV, cover letter and salary expectations no later than 30/06/23.
Kemira is an equal opportunity employer.