Title: Service Technician, P&HS, UK

Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference. Learn more about Kemira at kemira.com/careers.

We are now looking for a Service Technician to join our Packaging & Hygiene Solutions, supporting customer growth and technical-commercial development across the UK market.

Packaging & Hygiene Solutions business unit specializes in innovative solutions that enable customers to create fiber-based products suited for a circular economy and replacing plastics, while optimizing resource efficiency, product performance, and quality. The business unit serves paper, board, tissue, and molded fiber packaging manufacturers across the globe.

This position is site based in the Norfolk area of the United Kingdom.

In this role you will be responsible for:

Supporting the UK Packaging & Hygiene Solutions sales team with customer account development, opportunity identification and follow-up activities. 
Building strong relationships with existing and prospective customers by understanding their operational needs, commercial priorities and sustainability objectives. 
Assisting with customer visits, sales planning, product introductions and technical-commercial discussions, working closely with sales, technical service and application experts. 
Capturing customer feedback, market insights and competitor activity, and sharing relevant information with the wider UK and global Packaging & Hygiene Solutions teams.

What you’ll bring to the team:

A degree or equivalent qualification in Chemistry, Paper Science, or Chemical Engineering, Environmental Science, Business, or a related technical-commercial discipline. 
An interest in sales, customer relationship management and the pulp, paper, tissue, board or fibre-based packaging industries. 
Strong communication skills, commercial curiosity and the confidence to engage professionally with customers and colleagues. 
A proactive, organised and analytical approach, with the ability to learn quickly and manage multiple priorities. 
A collaborative, dependable team-player mindset, with a positive attitude and willingness to contribute across team activities. 
High levels of motivation, energy and enthusiasm to support the UK team and help drive local customer-focused initiatives. 
Willingness and flexibility to travel across the UK as required to support customer visits, team activities and business needs.

What you can expect from us:

An attractive salary, benefits package and discretionary bonus.
Interesting role in a globally successful company with an established market position and sustainable strategy.
Great opportunity for training and professional growth with a strong emphasis on being able to support all activities carried out by the UK Sales team.
Regular team events.
The starting base salary range for this role is between £36,045 to £42,053 per year. Salary ranges may vary depending on location and local market conditions. The actual starting salary will be determined by various factors, including but not limited to relevant work experience, skills and competencies, qualifications, and wider business and organizational needs.

Ready to create better every day? Join Kemira!

For more information, please contact Jono Palmer, Sr Sales Manager, P&HS UK by email jono.palmer@kemira.com.

Please apply with CV no later than 6 September 2026 at kemira.com/careers.

To ensure a smooth recruitment process, we kindly ask candidates to submit their applications via our recruitment system at kemira.com/careers. Applications sent by email cannot be considered.

We are leading the way to sustained fair pay in the workplace. As a Fair Pay Certified company, we are taking action to enable ongoing equal pay for equal work. This certification demonstrates our commitment to using trusted and transparent methodologies to analyze pay equity. We are proud to share this achievement as part of our dedication to a fair and equitable workplace for everyone.

Kemira is a global leader in sustainable chemistry for water-intensive industries. We operate globally and serve a wide range of customers including municipal and industrial water treatment companies and the fiber industry. Our solutions and services help secure clean water for millions of people every day and support our customers in advancing circularity and responsible resource use throughout their value chains. In 2025, Kemira reported annual revenue of EUR 2.8 billion with a global team of 4,911 colleagues. Kemira is listed on the Nasdaq Helsinki. www.kemira.com

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