Gdansk, PL

Location Details: 

Title:  Coordinator, Customer Order Management with Finnish

Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day.  

At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference.

Learn more about Kemira at www.kemira.com/careers.


We are now looking for an experienced Coordinator, Customer Order Management with Finnish for Customer Service Department.


Kemira’s Business Service Center in Gdańsk, Poland is a multifunction service center with customer service, procurement, finance and administration and IT operations. It is a dynamic and multicultural center that values openness, cooperation and partnership.


In this role you will be responsible for:

  • correct data entering per each order to ensure correct deliveries and invoices,
  • registering and resolving transportation complaints,
  • contacting customers via different communication channels regarding their order, order confirmation, shipment details,
  • cooperating with logistics department.


What you can expect from us:

  • Stable job in international organization
  • Possibility to grow within company’s structures
  • Private health care, employees’ benefits
  • Friendly atmosphere


What you’ll bring to the team:

  • position requires fluent Finnish and English
  • SAP knowledge would be an asset
  • additional language would be an asset
  • at least 1 year of functional experience in order management or customer service
  • good practical knowledge of MS Office tools
  • very good communication and interpersonal skills


Ready to create better every day? Join Kemira!

For more information, please contact Daria Majewska , Recruitment Specialist by email: ext.daria.majewska@kemira.com

Please apply with CV no later than 26/05/2024 at kemira.com/careers.


Kemira is a global leader in sustainable chemical solutions for water-intensive industries. We provide the best-suited products and services to improve our customers’ product quality, process, and resource efficiency. Our focus is on pulp & paper, water treatment, and energy sectors. In 2022, Kemira had annual revenue of around EUR 3.6 billion and around 5,000 employees. Kemira is an equal opportunity employer. Kemira’s people sustainability target is to reach the top 10% of cross industry norm for Inclusion by 2025. Kemira shares are listed on the Nasdaq Helsinki Ltd. 


For more information, please visit our website at: www.kemira.com/careers and LinkedIn.