Gdansk, PL

Location Details: 

Title:  Coordinator, Customer Order Management with French


Join us and develop your career while creating a more sustainable future! You’ll be part of a global team of more than 5,000 people and 60 nationalities, where diverse perspectives are valued and you can bring your authentic self to work every day. At Kemira you are empowered to reach your full potential, deliver innovation, and make an impact. We embrace a growth mindset, so we can deliver more value to our customers and communities. 


Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. Kemira’s solutions help our customers in the pulp and paper, water, and energy industries clean water, save energy and use natural resources responsibly, while improving their productivity and enabling more sustainable business. We call it chemistry with a purpose, better every day.


In this role, you will have the flexibility to organize your work between office and remote, in a hybrid work culture.


We are now looking for a Coordinator, Customer Order Management with French and English to join our Customer Service Team.

Selected person will be managing Order-to-Cash process through order fulfillment and billing; contacting customers via different communication channels; ensuring the deliveries and customer requirements are properly dealt with; handling complaints and resolving issues; cooperating with internal and external stakeholders; ensuring that the process is followed according to internal policies and targets.

Kemira’s Business Service Center in Gdańsk, Poland is a multifunction service center with customer service, procurement, finance and administration and IT operations. It is a dynamic and multicultural center that values openness, cooperation and partnership. Position is located in Gdańsk, Poland.


What you can expect from us:

  • stable job in international organization
  • possibility to grow within company’s structures
  • high company standards and culture
  • friendly, international atmosphere


What you’ll bring to the team:

  • position requires fluent French and English
  • SAP knowledge would be an asset
  • additional language would be an asset
  • at least 1 year of functional experience in order management or customer service
  • good practical knowledge of MS Office tools
  • very good communication and interpersonal skills  


Join Kemira and create better every day

For more information, please contact Daria Majewska, by email ext.daria.majewska@kemira.com


Please apply with CV no later than 14.06.2023 at kemira.com/careers.


Kemira is an equal opportunity employer. We are committed to further develop our  diverse and inclusive workplace​.


Kemira is a global leader in sustainable chemical solutions for water-intensive industries. We provide the best-suited products and services to improve our customers’ product quality, process, and resource efficiency. Our focus is on pulp & paper, water treatment, and energy sectors. In 2022, Kemira had annual revenue of around EUR 3.6 billion and around 5,000 employees. Kemira shares are listed on the Nasdaq Helsinki Ltd.